International Shipping
ARTISTSTORE.JP does not directly ship outside Japan.
Customers who want overseas shipping can use the WorldShopping overseas purchasing / delivery service.
WorldShopping can purchase the product for you and ship it to your address outside Japan.
Please use this service to purchase.
Read the Note below and agree to them to use the service.
Instructions
![overseas info](/user_data/packages/default/img/feature/overseas_info/overseas_info.png)
When you access the website from overseas, the “WorldShopping Cart” will be displayed automatically.
Add your favorite items to the WorldShopping cart.
Click “Add to Cart” of the WorldShoppinng banner to proceed to buy your favorite items.
The cart will only appear for items that can be purchased from your country.
→ Explore WorldShopping Guide for More details.
Fee
WorldShopping will charge 10% service on the “Total Product Price”*. Once we deliver the product to WorldShopping, you will receive another payment request from WorldShopping containing International Shipping Fee, Handling Fee and Other Fees (If any). See WorldShopping Fees for details.
* Total Product Price = (Product Price + Domestic Shipping Fee in Japan).
Payment
About Overseas Delivery
You can request “Worldshopping” to buy itmes on behalf of you and to have them shipped. WorldShopping purchases Japanese products on your behalf and delivers them around the world.
→ Explore How WorldShopping Purchases and Delivers As Your Agent to know more.
For International Customers
As WorldShopping buys a product on behalf of the customer, we can not accept any changes in the order such as (order cancellation, returns) once an order has been placed with WorldShopping. We request your understanding of the issue and please confirm all the product details before placing the order. For more details, see here:
https://www.worldshopping.global/en/help/faq/
About inquiries
Basically, inquiries to our shop will be handled in Japanese only. Please understand that we cannot respond to inquiries in other languages. You can contact WorldShopping from the following links.
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WorldShopping Contact (English)
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WorldShopping Contact (Simplified Chinese)
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WorldShopping Contact (Traditional Chinese)
Notes
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WorldShopping for proxy purchasing and ARTISTSTORE.JP are operated by different companies. For inquiries about WorldShopping, contact the WorldShopping customer support. Such inquiries cannot be answered by Fanplus which operates ARTISTSTORE.JP.
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The purchasing procedure and terms of use for WorldShopping are different from ARTISTSTORE.JP.
When using WorldShopping services, check WorldShopping's terms of use, cautions, explanations, etc. If you have any questions, contact WorldShopping. -
Because of the way our service works, you may need to wait a while from the time you submit your manual WorldShopping request to the time the proxy purchase is actually completed.
Please understand that limited-quantity items may become sold out during the process.
For limited-time items, please be sure to start the process early. -
Items with a scheduled release date will be delivered to the address designated by the proxy shipping provider during the delivery period indicated on the product page.
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Delivery to the customer is expected to take some time. We appreciate your understanding in advance.
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Fanplus which operates the ARTISTSTORE.JP cannot be held liable for any problems with any product shipped by WorldShopping; any overseas delivery problems (product loss or damage during shipment); and any problems with the contract, negotiations, and transactions between you and WorldShopping.